This posting is a pool for several opportunities for similar positions. Applications are reviewed on an ongoing basis throughout the year, based on our changing business needs.

This offer is intended exclusively for candidates residing outside the province of Quebec. An equivalent opportunity is also available in Ontario : Please refer to the following posting.

At Desjardins Insurance, we’re committed to supporting our members and clients through disability claims by providing compassionate, professional assistance to help them get back to sustainable health. In a sector undergoing a major transformation, claims specialists play a key role: they proactively and responsibly manage claims while also contributing to people’s well-being and financial security. Join an engaged team where professional development, a stimulating work environment and employee wellness are top priorities. More specifically, you will be required to :

• Process disability claims in accordance with the provisions of various group insurance contracts
• Communicate with various parties by phone and email to get an overall understanding of the context of the absence
• Approve and make decisions on claims, determine the period payable, process payments and ensure that the necessary follow-ups are performed in a timely manner
• Develop strategies and build strong relationships to implement an action plan to facilitate the insured’s recovery and return to work in a timely and sustainable manner

What we offer*

• Competitive salary and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan that provides predictable, stable income throughout retirement
• Group insurance including telemedicine
• Reimbursement of health and wellness expenses and telework equipment

* Benefits apply based on eligibility criteria.

#LI-Remote, #MVT2

Ce que vous mettrez à profit

• Diplôme d’études collégiales (DEC technique) dans une discipline appropriée
• A minimum of three years of relevant experience as a disability claims specialist (short- and/or long-term disability management or similar experience in group insurance)
• Please note that other combinations of qualifications and relevant experience may be considered
• Proficiency in French, both spoken and written
• Advanced intermediate proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Job Family

Life and health insurance (FG)