As the Capital Markets Process Leader for Business Services, you serve as the single point of contact for all projects and initiatives related to the business line’s processes, and you’re responsible for protecting the long-term vision for those processes. You work closely with the line of business and subject matter experts in a range of fields, including risk, data, operational efficiency, solutions, products, strategy and marketing. You exert influence and play a key leadership role in strategic, cross-sector and highly complex projects related to processes. You support planning and strategic monitoring, track objectives and performance, define targets and identify opportunities for improvement to help transform and evolve the capital markets processes. You do this by leveraging a comprehensive understanding of the organization, advanced analytical skills and your ability to coordinate multiple stakeholders with diverse expertise. This position reports to the Business Transformation Monitoring and Execution Department. More specifically, you will be required to :

• Act as a point of contact for all projects and initiatives related to capital markets processes.
• Help the business line define its needs and priorities, while contributing to and safeguarding the target vision for the processes under your responsibility.
• Mobilize and coordinate multidisciplinary teams in a matrix environment, working closely with experts from various fields.
• Help implement, monitor and execute the initiatives in the process improvement roadmap.
• Manage process performance by setting and tracking goals and indicators.
• Proactively monitor industry trends, recommend strategic actions and promote the adoption of best organizational practices.

What we offer*

• Competitive salary and annual bonus
• Salary range : $85 862 to $125 931 per year (Downtown Toronto)
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan that provides predictable, stable income throughout retirement
• Group insurance including telemedicine
• Reimbursement of health and wellness expenses and telework equipment

*Benefits apply based on eligibility criteria.

#LI-Hybrid, #ON10-

What you bring to the table

• Bachelor's degree in a related field
• A minimum of eight years of relevant experience
• Please note that other combinations of qualifications and relevant experience may be considered
• Experience in the Business Services sector, including with capital markets
• Proven project management experience
• Leadership experience with multidisciplinary teams
• Experience in process improvement
• Knowledge of French is required for positions in Quebec
• Intermediate knowledge of English, both oral and written due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients

Action oriented, Customer Focus, Differences, Interpersonal Savvy, Nimble learning, Strategic mindset

Trade Union (If applicable)

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Job Family

Administration (FG)

Unposting Date

2026-03-9

This position is actually vacant.

Desjardins uses tools that incorporate artificial intelligence functionalities to screen or assess applicants as part of the recruitment process for this position.