Temporary position for 12 months

As a Section Manager, your role is to make sound, strategic decisions in collaboration with peers to optimize work processes within the competency development team, which includes Designers, Trainers, and Technicians. You are accountable for overseeing your team’s service offering of design and facilitation in implementing a competency development strategy that meets the evolving needs of the Claims Division, including Auto, Property, and Commercial claims handling. Success in this role requires strong interpersonal skills, effective communication, and the ability to balance diverse stakeholder interests. More specifically, you will be required to :

• Support the work organization and operational planning for the Team
• Develop, implement and track the teams action plan, ensuring alignment with the organization’s strategic orientations and other administrative units, in a performance management context
• Establish management and communication practices that support change management, talent attraction and retention, skills development, employee engagement, and diversity in keeping with Desjardins values
• Define and ensure the implementation of activities related to the unit’s services to maximize targeted business results and ensure member and client satisfaction
• Support the administrative unit’s action plan by successfully managing individual and team performance
• Promote Desjardins Group’s cooperative values
• Continuously improve the management of processes under your responsibility

What we offer*

• Competitive salary and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan that provides predictable, stable income throughout retirement
• Group insurance including telemedicine
• Reimbursement of health and wellness expenses and telework equipment

*Benefits apply based on eligibility criteria.

#LI-Hybrid

What you bring to the table

• Bachelor’s degree in a related field
• A minimum of eight years of relevant experience
• Please note that other combinations of qualifications and relevant experience may be considered
• Knowledge of French is required
• Advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients
• Knowledge in Auto, Property and Commercial Insurance Lines of Business

Action oriented, Customer Focus, Decision quality, Develops talent, Differences, Drive results, Nimble learning, Work processes

Trade Union (If applicable)

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Job Family

Management (FG)

Unposting Date

2026-02-12